If you're the kind of person who notices something isn't working properly and immediately starts figuring out why, you may be exactly who we're looking for.

We are looking for a practical, dependable and resourceful Maintenance Technician to join our team. This is a hands-on role for someone who enjoys variety, knows their way around general repairs and maintenance, and is comfortable figuring out solutions when the answer isn't immediately obvious.

Our Maintenance team supports multiple funeral home locations, which means no two days look quite the same. You might be repairing drywall or a door one day, troubleshooting a building issue the next, maintaining exterior spaces, moving equipment, sourcing a replacement part, or dealing with something nobody expected to break that morning.

Because of the environment we work in, there's another important part of the job: knowing what's happening around you. Our buildings remain active while maintenance work is being completed, often with funeral services and families present. You'll need to work efficiently while also knowing when the situation calls for discretion, flexibility and a quieter approach.

What You'll Do

Your responsibilities will include:

• Completing general building maintenance and repairs that do not require a specialized trade, including drywall repair, painting, doors, fixtures and minor plumbing.
• Repairing and maintaining furniture, office equipment and other building components.
• Troubleshooting maintenance issues and determining practical repair solutions.
• Identifying and sourcing appropriate parts, materials and supplies through local vendors.
• Moving and relocating furniture, inventory and equipment as required.
• Maintaining grounds, parking areas, fountains and exterior features.
• Completing seasonal property maintenance, including early-morning snow and ice removal across our locations to ensure entrances, walkways and other required areas are safe and ready before families and guests arrive.
• Identifying potential building or property safety concerns and addressing or reporting them appropriately.
• Prioritizing work across multiple locations based on urgency, operational needs and the needs of the families we serve.
• Recognizing when a repair is within your abilities — and when the right solution is to involve a specialized trade.
• Performing other operational duties required to support the the families we serve.

What We’re Looking For

We're looking for someone with solid general maintenance knowledge who is comfortable working independently and solving problems as they come up.

You should have:

• Experience with general maintenance, carpentry, painting, minor plumbing and general repairs; 2+ years of relevant experience is preferred.
• Strong practical troubleshooting and problem-solving skills.
• The ability to organize your work independently while adjusting priorities when something more urgent comes up.
• Good situational awareness and the ability to adapt your work to an active, changing environment.
• The ability to follow direction and work collaboratively with other members of the Maintenance team and leadership.
• Basic comfort using email, Microsoft Teams and other digital tools used for day-to-day communication.
• A professional, respectful approach when working around employees, guests and families.
• Are dependable, punctual and prepared to work when your shift begins.
• Adapt well when circumstances, priorities or timelines change unexpectedly.
• Understand that no task is unimportant when it contributes to providing an exceptional experience for a family.

The Important Stuff

This is a physically active position. You must be able to regularly bend, twist, reach, pull, push and stoop, and safely move, lift, carry, push, pull and place objects weighing up to 50 lbs.

Driving between company locations is a regular part of the position. You must have:

• A current Class 5 non-GDL driver's license.
• A driver's abstract with six or fewer demerits
• Continuous insurance coverage for a minimum of the past three years, with no gaps in coverage
• Ability to successfully complete a background/security clearance.

Schedule & Compensation

This is a full-time, permanent, year-round position working 37.5 hours per week.

• Starting wage: $27.00/hour
• Monday to Friday
• Winter hours: 6:30 a.m. – 2:30 p.m.
• Summer hours: 7:00 a.m. – 3:00 p.m.
• Occasional weekend and overtime work may be required.
• After-hours emergency calls may occasionally be required.

For employees interested in additional work, our Piecework Program provides opportunities to voluntarily take on additional shifts and earn above time-and-a-half for those hours.

In 2025, 93% of extra hours worked through the program were voluntarily selected by employees.

Why McInnis & Holloway?

We've been serving Calgary families for generations, but that doesn't mean we believe funeral service should be stuck in the past.

We've listened to our employees, modernized how we work and continue to evolve how we support our team.

Employees enjoy:

• Comprehensive healthcare, dental and wellness benefits.
• Team Incentive Program.
• Savings and RRSP matching programs.
• Professional development, training, leadership development and cross-training opportunities.
• Company-provided uniforms.
• Sabbatical program for eligible long-service employees.
• Regular scheduled meetings with managers to provide feedback, support and development.
• Employee recognition through Kudos - $45,000 in gift cards earned in 2025.
• Team-building programs.
• Modern facilities and a premium fleet of funeral vehicles.

Where Compassion Meets Excellence

McInnis & Holloway has been serving Calgary and Southern Alberta families since 1903. We're proud to remain a family-owned and operated funeral home, and we're looking for someone who takes the same pride in looking after our buildings and facilities that our teams take in looking after the families who walk through their doors.

If you're looking for stable, year-round work where your practical skills, judgment and ability to figure things out will genuinely be put to use, we'd like to hear from you.

Apply today to join the McInnis & Holloway Maintenance Team.

To be considered for this position, applicants must complete the pre-screen questionnaire as part of the application process.

While we appreciate all applications, only candidates who most closely meet the requirements of the position will be contacted. This competition will remain open until suitable candidates are found.

McInnis & Holloway Funeral Homes is looking for an experienced Professional Administrator who is exceptionally organized, detail-oriented, compassionate, and able to manage multiple priorities without losing sight of accuracy or service.

Our Administrators play an important role in supporting families throughout the funeral process. The work requires professionalism, discretion, accuracy, and the ability to remain composed while assisting people who may be experiencing an incredibly difficult day.

This role is well suited to someone who enjoys a fast-paced administrative environment, takes ownership of their responsibilities, notices the small details, and genuinely cares about providing exceptional service.

Schedule & Additional Opportunities

This is a full-time position working 37.5 hours per week on a set rotation that includes every second weekend and statutory holidays as scheduled.

Administrators are scheduled to work at different McInnis & Holloway locations throughout Calgary based on operational needs.

For employees interested in additional work, our Piecework Program provides opportunities to take on optional additional shifts and earn above time-and-a-half for those hours.

Your Role as a Professional Administrator

As part of our Administration team, you will provide 5-Star service to families while ensuring accuracy, confidentiality, and compliance with provincial legislation and established company procedures.

Your responsibilities will include:

• Serving as one of the first points of contact for families and providing compassionate, professional assistance during sensitive interactions.
• Responding to telephone and in-person inquiries with professionalism and discretion.
• Receiving and accurately documenting First Call information in accordance with legal, regulatory, and organizational requirements.
• Assisting with the administrative details associated with different cultural and religious death-care practices.
• Preparing, reviewing, filing, and maintaining required legal documentation, including Form 4s, Statements of Death, Death Certificates, Burial Permits, Registrations, and related records.
• Assisting with identifications, visitations, personal effects, and other family requests while maintaining established documentation and chain-of-custody procedures.
• Coordinating with hospitals, care facilities, the Medical Examiner’s Office, and other organizations regarding transfers of decedents into our care.
• Preparing obituaries and publication cost estimates while ensuring accuracy and meeting submission requirements and deadlines.
• Creating, reviewing, and maintaining detailed service files, planner notes, case notes, contracts, and other records.
• Processing payments in accordance with established procedures and financial controls.
• Receiving and distributing mail and shipments and preparing outgoing items.
• Completing general administrative duties including ordering supplies, filing, copying, and booking meeting rooms.
• Managing multiple time-sensitive priorities while maintaining a high level of accuracy and attention to detail.
• Travel to other McInnis & Holloway locations when required.

What Makes a Great Professional Administrator

Our strongest Administrators understand that exceptional service is often found in the details. Families rely on us to get things right, and the work completed by our Administration team directly contributes to the experience they receive.

You are likely to succeed in this role if you:

• Notice details and take the time to ensure information and documentation are accurate.
• Take ownership of your responsibilities and follow tasks through completion.
• Can manage several competing priorities without becoming overwhelmed or losing track of important details.
• Understand that accuracy matters, even when the work is repetitive or the day becomes busy.
• Communicate professionally and compassionately with families, coworkers, and external organizations.
• Exercise good judgment and discretion when working with confidential and sensitive information.
• Follow established procedures consistently rather than creating your own shortcuts.
• Are comfortable asking questions when something is unclear rather than making assumptions.
• Can adapt when priorities change unexpectedly.
• Receive feedback well and apply it moving forward.
• Work independently while also recognizing when another team member or department needs your support.
• Are dependable, punctual, and ready to work when your shift begins.
• Take genuine pride in providing exceptional service, even when much of your work happens behind the scenes.

What You Bring

• Previous professional administrative experience.
• Strong administrative, organizational, and time-management skills.
• Excellent verbal and written communication abilities.
• Fast and accurate keyboarding skills.
• Strong proofreading skills and exceptional attention to detail.
• Proficiency with Microsoft Office and Google Workspace.
• Ability to learn and work confidently within multiple software systems.
• Empathy, compassion, patience, and professionalism.
• Sensitivity and respect for diverse cultural and religious practices.
• Ability to work independently and collaboratively as part of a team.
• Ability to successfully pass a background/security clearance.
• A professional 5-Star customer service mindset.
• Willing to wear a company uniform and adhere to our grooming standards.
• Willingness to comply with company policies, procedures, confidentiality requirements, and established administrative standards.

Working in Funeral Service

This is not a traditional office administration position.

Professional Administrators work within an active funeral home environment and interact directly with grieving families. The position requires comfort discussing death and funeral arrangements professionally and working in environments involving deceased individuals.

Administrators may assist with identifications, visitations, personal effects, and other duties that involve proximity to and occasional physical contact with decedents.

Applicants should carefully consider their comfort working within this environment before applying.

Why McInnis & Holloway?

We’ve been serving Calgary families for generations, and we continue to invest in the people, facilities, technology, and programs that allow us to provide exceptional service.

Employees enjoy:

• Comprehensive health, dental, and wellness benefits.
• Team Incentive Program.
• Savings and RRSP matching programs.
• Employee recognition through Kudos — $45,000 in gift cards earned in 2025.
• Accrue vacation hours from day one with no waiting period to use them.
• Team-building programs.
• Sabbatical program for long-service employees.
• Company-provided professional wardrobe, including eligible work suits, dresses, shirts, and shoes.
• Dry-cleaning and shoe-polishing services.
• Professional development, training, and cross-training opportunities.
• Modern facilities and professional working environments.
• Opportunities for additional work through our optional Piecework Program.
• No “just deal with it” or “it’s always been that way” mentality. We listen, adapt, and improve.

Where Compassion Meets Excellence

McInnis & Holloway is looking for someone who understands that Professional Administration in funeral service is about much more than answering phones and completing paperwork.

The details matter. Accuracy matters. How a family is spoken to matters. Following through matters.

If you’re organized, dependable, compassionate, exceptionally detail-oriented, and take pride in doing your job well, we’d like to hear from you.

Apply today to join McInnis & Holloway as a Professional Administrator.

While we appreciate all applications, only candidates who most closely meet the requirements of the position will be contacted.

To be considered for this position, applicants must complete the pre-screen questionnaire included as part of the application process. Applications without a completed pre-screen questionnaire will not be considered.

This competition will remain open until suitable candidates are found.

McInnis & Holloway – Where Compassion Meets Innovation

We’ve Listened. We’ve Changed. We’ve Modernized. We’re Evolving.
We’ve redefined what it means to be a Funeral Director in 2026 - blending tradition with innovation to create a modern, meaningful, and balanced career.

If you’re an experienced, licensed Funeral Director looking for:
A workplace that truly values you
A flexible schedule that fits your life
A career with purpose and real rewards
🚀 This is your once-in-a-career opportunity.
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A Work-Life Balance That Actually Works
We offer a 37.5-hour work week that actually means 37.5 hours—if you want it. But if you want more flexibility, our Piecework Program puts you in control.
Take on extra shifts only when it fits your life
Earn above time-and-a-half for those shifts
In 2025, 93% of extra hours were voluntarily signed up for—because our team wanted to
🚫 No more being forced into exhausting, unpredictable schedules. Your time is yours.
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Recognition That’s More Than Just Words
At McInnis & Holloway, we don’t just say we appreciate our team—we prove it.
20,000+ Kudos messages of appreciation exchanged in 2025
$45,000 in gift cards earned through our Kudos Team Building Program
A culture where your hard work is seen, valued, and rewarded
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No More Outdated Industry Traditions
We’ve modernized the funeral profession to put Funeral Directors first:
🚫 No endless on-call nights –
• Dedicated 24 hour transfer team
• Dedicated overnight in house administrative staff taking all first calls
🚫 No rigid scheduling – Take extra shifts when it works for you
🚫 No ‘just deal with it’ or ‘its always been that way’ mentality – We listen, adapt, and improve
💡 This is what the next generation of funeral service looks like.
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A Five-Star Funeral Home Experience
🌟 State-of-the-Art Facilities
🚘 Premium Fleet Vehicles
📅 A Commitment to Professional Growth & Educational Support
• We provide ongoing training, leadership development, and cross-training opportunities to help you grow personally and professionally.
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Real Support—Not Just Buzzwords
📅 New employees get 4 scheduled meetings per year with their manager
📅 Veteran employees get 2 scheduled meetings per year
🚀 Call them check-ins, coaching sessions, career growth chats - whatever you want. These are built-in opportunities to be heard, supported, and set up for success.
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Industry-Leading Benefits & Perks
Comprehensive Benefits Package – Healthcare, dental, and wellness programs
Team Incentive Program, Savings & RRSP Matching – Invest in your future with employer contributions
Sabbatical Program – Take extended breaks to recharge and grow
Company Events – Engage with your team in meaningful ways
Work Suits, Dress Shirts, & Shoes Provided – Professional wardrobe covered
Dry-Cleaning & Shoe Polishing Services – Look your best without the extra hassle
Hands-on and Supportive Managers – Who guide and empower you to succeed
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A Dedicated Support Team So You Can Focus on Families
To allow our Funeral Directors to focus on what they do best - meeting with families and conducting funerals - we’ve built a dedicated team that handles key tasks:
Answering information calls & price inquiries
Assisting with first calls & scheduling arrangements
Providing compassionate follow-up & administrative support
Managing and monitoring international shipments
Professional graphic designers operating 7 days a week
Full-time dedicated crematorium operators
Dedicated transfer staff working 24/7 - you don’t get called out at night
Full-time purchasers to handle post-arrangement needs
Full-time maintenance & housekeeping team to keep our facilities pristine

This team-based approach ensures that you operate as one and succeed together while maintaining an exceptional work-life balance.
"Busy People Are Happy People”

With 10 locations across Calgary and the surrounding area, there’s always something happening at McInnis & Holloway. If you thrive in a fast-paced, dynamic environment where every day is meaningful, this is the place for you… And You’ll Love It Here!
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Why Calgary? Because It’s One of the Best Cities in North America.
🌞 333 days of sunshine a year – More than almost any major city on the continent
🏔 An outdoor paradise – Just minutes from the Rocky Mountains
💰 No provincial sales tax, high quality of life
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What You Bring:

• Licensed Funeral Director Certificate held in good standing
• Experience working within the Funeral Services Industry (2 or more years)
• Salary is dependent on experience and skill level